Privacy Policy

Effective Date: 11/8/2024

Introduction 

Provia Psychology, Inc. is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect the information you provide us, as well as your rights regarding that information.

1. Information We Collect

We collect different types of information to provide and improve our services to you. This includes:

- Personal Information: Information you voluntarily provide, such as your name, contact information, and any details you share through our contact forms or patient intake forms.

- Health Information: When applicable, protected health information (PHI) as required for therapy and counseling services.

- Usage Data: We may collect information on how you access and interact with our website, such as your IP address, browser type, and pages visited.

2. How We Use Your Information  

We use the information collected for the following purposes:

- To provide therapy services and communicate with you about your care.

- To respond to your inquiries and provide information on our services.

- To improve our website and services, including analyzing website traffic and performance.

- To comply with legal requirements or to protect the rights, property, or safety of Provia Psychology, our clients, or others.

3. Sharing of Information 

We do not sell or share your personal information with third parties, except:

- With your consent.

- To comply with legal obligations, such as a court order or HIPAA regulations.

- With third-party service providers who help us operate our website and services (e.g., web hosting), only as necessary and under strict confidentiality.

- SMS opt-in and phone numbers are not being shared with third-parties for the purpose of SMS. 

4. Security of Your Information 

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security

5. Your Rights  

You have the right to:

- Access the personal information we hold about you.

- Request corrections to any incorrect information.

- Request the deletion of certain information (subject to legal and regulatory requirements).

6. Contact Us  

If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us at:

Provia Psychology

(562) 285-6776

admin@proviapsychology.com

4105 E Broadway, Suite 202, Long Beach, CA 90803

7. Updates to This Policy  

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.